If you have tried to download footage from a security DVR, the process probably started with “What is the DVR password?”
Ideally, the person you ask knows the password. You then access the DVR menu using the remote control or the buttons on the font of the device to enter it. After entering the password, you’re careful not to accidently do anything that negatively impacts the existing footage. You navigate through the menu and find the function to download it. Then, you wait for the footage to download. Sometimes you wait for hours depending on the size of the file and the speed of the DVR. If everything goes perfectly, you can view the downloaded footage and search for evidence.
All too often, things at a crime scene don’t go perfectly. When you ask, “What is the password?”, the response is typically “Let me try to reach the owner” or “I don’t know”.
If you use DVR Examiner, you don’t need the password. You simply remove the hard drive from the DVR. This procedure is as simple as removing four screws, unplugging the hard drive connector, and attaching the hard drive to a laptop or PC with DVR Examiner. (As a best practice, always use a write blocker to be forensically sound and protect the drive.)
After you open DVR Examiner, you can quickly scan the drive and view the footage. There are no more delays getting hold of the person who knows the password or getting stymied by an unknown password. DVR Examiner simplifies the process by eliminating the need for a password.
Eliminating passwords is just one way DVR Examiner simplifies the process of retrieving evidence from DVRs. In another post, we will take a close look at how DVR Examiner eliminates the need to navigate complex DVR menus.
Request a free trial of DVR Examiner and never have to ask, “What is the DVR password?”